Staff

We generally have a rigorous cleaning schedule, but we are currently performing even more disinfecting than usual.  Our primary cleaner is an accelerated hydrogen peroxide disinfectant (which is bactericidal, viricidal, and fungicidal), and we are secondarily disinfecting smaller surfaces (door handles, counters, phones, computers, etc.) with 70% alcohol (known to specifically kill the coronavirus).  Furthermore, we are actively surveilling our staff members, and are enforcing strict home quarantines for any staff member who becomes sick (regardless of whether the symptoms are consistent with Covid-19 or not).

Please take advantage of our “Coronavirus Curbside Service”!  Contact us to find out more details about his option.

We are actively encouraging drop-off appointments (in lieu of in-person appointments).  If you opt to accompany your pet(s) into our hospital, please understand that we currently have a “Limited Lobby Policy” ... We are actively mitigating ‘traffic control’ as people move through our lobby.  We will bring you and your pet(s) straight to the exam room; you will be checked-in and checked-out in the exam room; you will be escorted back outside again.  We ask that only 1 client accompany each patient; all extra family members (including children) should either not visit the hospital or should plan to wait in the car.  

Please do not visit FAH: if you are clinically ill with fever (temperature >99.4) with or without symptoms of Covid-19 (headache, runny nose, sore throat, dry productive cough); or if you are inside of a recommended quarantine period following the development or resolution of symptoms and/or potential exposure to Covid-19; or if you have had direct contact with someone with symptoms of Covid-19 in the past 14 days.  

If any of the above situations apply to you, please contact us ... We will work together with you to try to find a way to accommodate your pet’s healthcare needs!

We are here to help, pets and people too!